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What if I am not at home to receive my order?

Please try to ensure that someone is home to receive the order. If you miss your delivery, please contact us. We will do our best to reschedule your delivery. honestbee reserves the right to charge a re-delivery fee of JPY 750 (inclusive of tax).

Do note that perishables, such as meat, frozen food and freshly prepared food are not refundable and will be charged to you. This is because, in accordance with Food Safety Standards, we need to dispose of the items and are not refundable on your order. 


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