What happens if an item is out of stock?

 

When choosing "Shopper bee can suggest" when ordering items. - While shopping, we will call the customer over from Shopper and we will suggest the substitute for out of stock item. If we can not contact you by phone call, we will contact you by SMS or e-mail.

When choosing "I’ll choose a substitute now" when ordering items. - We will purchase substitues that you have chosen in advance. In that case, we do not contact you from shopper who is shopping. If the substitute item is out of stock, we will call the customer from Shopper and we will propose another alternative item. If we can not contact you by phone call, we will contact you by SMS or e-mail.

When you select "I don’t want a substitute" when ordering items. - In this case, we do not propose alternative products. We will deliver only products that were in stock. Please note that we do not contact you from the shopper on the same day.

 

 

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