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What is the concierge fee?

Our concierge team works closely with your favourite supermarkets, specialty stores and restaurants to provide you with the widest possible selection of fresh produce, quality supplies and food for your home and family, as well as in bringing exclusive promotions to you. All on one, easy-to-use platform.

After you've placed your order, our concierge is there every step of the way to ensure that it's handled by a trained shopper, your items are in good condition with suitable expiration dates, packed properly and delivered within the 1-hour time slot you want.

If you need any help along the way, our customer service is here to support you every day of the week from 9:30am to 10:00pm.

This small fee is for our expertise and continuous work to improve the service we offer you.

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